- FrancoisGuest
Crash when updating from v9 to v10
Wed Feb 14, 2024 6:21 am
Hello everybody...
I work as a network manager in a school in France where the administrative team uses Stickies for communication. I wanted to upgrade the software from v9 to v10 on the machines, but am facing a crash after the installation of V10 during the update of the database, then a dialog box says that Stickies will be closed as a matter of security.
As people there do not care about archives of such messages, I have tried to remove everything from V9 before installing V10, including the database in Appdata/Stickies ... it worked on one machine but not on the others, a crash immediately after installation.
Would anyone have an idea on how I could solve this problem? Thank you for your help...
I work as a network manager in a school in France where the administrative team uses Stickies for communication. I wanted to upgrade the software from v9 to v10 on the machines, but am facing a crash after the installation of V10 during the update of the database, then a dialog box says that Stickies will be closed as a matter of security.
As people there do not care about archives of such messages, I have tried to remove everything from V9 before installing V10, including the database in Appdata/Stickies ... it worked on one machine but not on the others, a crash immediately after installation.
Would anyone have an idea on how I could solve this problem? Thank you for your help...
- guest_today
- Posts : 101
Join date : 2022-12-29
Re: Crash when updating from v9 to v10
Wed Feb 14, 2024 9:29 am
As you do not seem to need the old data from v9 , you could use a manually install . You seem to already have a v10 running , you can copy the files from there or use the -extract to get them from the installer exe ( in a command prompt window ) .
https://www.zhornsoftware.co.uk/support/kb.pl?q=00015
https://www.zhornsoftware.co.uk/support/kb.pl?q=00015
- FrancoisGuest
Thank you!
Thu Feb 15, 2024 5:31 am
Thank you very much for your answer. It can only work. They are going to be happy at the school today!
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