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Disappearance from the system tray

on Sun Aug 19, 2018 4:12 pm
The main icon is pinned to the taskbar so it is always available to me (Windows 8.1) but the tray icon often disappears.  This has happened each time that I have used the program.  I never turn the computer off and the stickies icon lasts from between four hours to three weeks but eventually disappears.  My problem is that there is no option to save the stickies from the Manage Stickies command center.  If it is possible, could you please add a save option to the Manage Stickies.  In all fairness, the loss is not too great because I have the automatic backup set to an hour.  Thank you for your application.  Even with this problem, it is a very valuable application for me.
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Re: Disappearance from the system tray

on Mon Aug 20, 2018 11:56 pm
You're not running into this, are you:

http://www.zhornsoftware.co.uk/support/kb.pl?q=00078

Tom
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Re: Disappearance from the system tray

on Sun Aug 26, 2018 6:01 pm
Tom, thanks for your reply.  My problem is a little different.  Whenever there is a reboot, the icon shows up and stays in the tray for some arbitrary length of time.  Perhaps several weeks (I do not reboot often) but eventually it will disappear and I have no way to save my latest changes.  In retrospect, I should not have bothered you because I can probably close the program if I do not see the icon in the system tray and then start it up again before I add anything new.  Is it possible to save the stickies if the icon is not available?  Maybe I missed something in the documentation.

Thanks, again.
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Re: Disappearance from the system tray

on Sat Sep 01, 2018 3:49 pm
When the icon disappears, are there still notes on the screen?

If you did need to close Stickies at that point (or any other time!) then you can click any note and press Alt-F4 to terminate the app gracefully.  Same goes for all other Windows app, actually.

However, even if the tray icon has disappeared, if the app is running then I've no reason to think it won't still be saving any content.  Something might have eaten the icon ... but the rest of the app should still be running.

If you're interested in troubleshooting, then you can send an API command to Stickies ("do recreateicon") to ask it to put the icon back.  That's another way of getting back the icon.  Quicker to run than closing and re-opening the app, but you'd need to spend a little time now to automate the process.

Tom
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Re: Disappearance from the system tray

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